Toyota — No proper response and false promise to the customers

Address:

560103.

Show room address:
Ravindu toyota,
No. 80/3, bellandur village,
Varthur hobli,
Marathahalli ring road,
Bangalore - 560103.

I have visited the show room on[protected]. I have got all the details about the vehicle and taken the test drive as well. I felt very comfortable and safety while driving. I have booked toyota etios platinum (Pearl white) high end version. And they committed me to deliver in 3 to 4 working days. So i booked the vehicle on same day and agreed to make the down payment of inr 3, 00, 000. But as per their words asked me to pay inr 25, 000.00 for booking and rest can pay after loan gets approved and same i have done the payment.
I have chosen toyota finance for loan for the rest of amount and submitted all the requested documents for the loan. They have done all the verification and told me that loan got approved on tuesday[protected] and committed to deliver on[protected]. But still they are telling verification not yet completed. I have asked what is pending from my side. They said that the moment they have visited my home it got locked which is completely false. Without visiting my home and simply giving wrong information. The toyota finance person name is azam. He is not at all giving proper information and no minimum respect while communicating. And also asst. Manager name is rajeshwari. G. S. She is also given false commitment regarding vehicle delivery. I am really got frustrated with the sales team and finance team.

Thanks & regards
Naveen
[protected]