Toyota — overnight harrasement from road side assistance

Address:

Kolkata, West Bengal, 700124

This is shinjan saha partner of saha textile i drive a corolla alts and ts my 3rd altis.. Of 10th gen 2014 purchase wb-02af 8009.. Have a fortuner wb 02 am 54552018 buy and an innova of 2010 wb-06-c-6172
Am a very loyal customer of toyota but 2nd august i have called for a road side assistance as my car had an unfortunate ingition problem and was not starting and the problem happened in the middle of an highway jessore road, around 10pm i was driving my corolla altis then called toyota road side assistance around 10.40pm from there i was guided to pay the amount of rs.3304 online first through their sent link and they commitment was the truck wll arrive within 90 mins of payment am sure the company will hav all the voice recordings, but i also have all the voice recordings anyway, from 11.20pm i was only said sir please allow me 15mins more and 10mins more i called several times till 3am (Atleast (15times) in the night then they said sir we are unable to process your request and we cannot provide the service, this they could have said before their commitment and asking me to do the payment that they we will not be able to provide you the service, the truck can only be provided till next morning around 6am sharp, then by saying that finally the truck arrived at 9am in the morning,
So now tell me they made me do the payment first and then made me wait for the whole night in car without any food and sleep what sort of service is this..???
I need compensation for my sleep and harrasement...