Toyota — Poorest service

I undersigned having TOYOTA GLANZA CAR MH 26 BQ 3678 in my name. Which I have purchased on 19 FEB 2020 . As per norms I have to go for servicing after 20000 km but they going on calling and sending messages frequently your warranty will expire please get it done paid servicing. Even I have not completed more than 16000km my run. Well by believing them I have taken above vehicle for servicing. But their representative is not ready to listen my vehicle problem. At last incharge of the unit interfered and assured that he will solve all my problems of the vehicle. I have handed over vehicle at 13.30 hrs and they returned vehicle without solving single problem which is raised by me. And they handed over vehicle with huge bill. They even properly not washed interior . Out side vehicle washed but water stains lying on the glass as it is. MIDD display inside stains are as it is. Gear stick lever leather is worn-out inspite of complaint not attended the same. After giving delivery of the vehicle . After taking delivery of the vehicle, For going out of the from gate they stopped for 20-25 mins. Overall at above service centre I got bitter experience. They may be penalized for the same and harrassing one Govt servant by taking lot of time.
Toyota is reputed company and I never expected such nuciance with customer.
In the name of inspection of the vehicle they collected RS 2118.10 and they have not checked even complaint or greivanvces given by the customer. Hence it should be returned with penalty.
Overall I had worst experience
Shrinivas Suryavanshi
Chief Traffic Inspector
Shrinivas Suryavanshi
Chief Traffic Inspector
S.C. RLY, NANDED-431605
EMAIL : [protected]
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