Toyota — response of rajpal toyota (dealer in bhopal) and non delivery of vehicle promised

Address:

Bhopal, Madhya Pradesh, 462043

I booked new innova crystal gx (S - white) 7 seater automatic on 21st august 2017. I was given assurance that by end of the month or by 1st week the vehicle would be made available.

However, i am sorry to state that the behaviour of staff at rajpal cannot be termed as client friendly - they do not have time for clients, give false assurance and seems to be too preoccupied with their processes rather than addressing queries of client.

I work with unicef and had to go for un mission in south sudan. On their suggestion, i also sent a request on my organisation's letter head for easy delivery of vehicle.

I have been ardent follower of toyota and since last 15 years have had one or other toyota vehicle, however this time around i am very disappointed.

Hope to get some response from you