Toyota — service and customer care

Address:

380004

I regret to inform you that this is my 6 the mail and 15 calls on customer care.
From 7th july to 10th august. Nothing is done till date: all medical expenses occured due to this is to be claimed from you. Till date only sorry from customer care and 24 hour working days to solve the problem is heard.

I don't understand why this customer care numbers are given to fool people. When u cannot resolve the problem in one month and above time u should close down customer care numbers and complaint no.