Toyota — Service of budha toyta, gaya

Address:	Gaya, Bihar, 823001
Website:	toyotabharat.in

My carnobr ow9444. Toyota liva got accident and car was submitted with your gaya office on
24/9/2016 the car was insured withunited india ins co through budha tyota. Gaya. Premium charges
Was more than market rate

Urvoyor surveyed the loss and estimate was prepared and approved by ins.co
The car was repaired by 17/10/16, but it was not delvered till the date they
Receive payment. From 17/10/16 everyday we were contacting the co, for
Delievry of car but it was denied. Today it has been delivered after we
Paid about 5700/- cash to them, in addition to claim amount received by them
Question is-1. Why our case was kept capitive till receiving insurance amount
2. When car was repaired as per estimate passed by surveyor, why charge from us.
3. When they are charging 1000/- extra with premium, why 9 days delay in delivery.
4. Our car is not fully repaired, one side denting paint is left over