Toyota — toyota is cheating customers | |||
My self jagan. Jj proud owner of toyota innova ka-02-ml-5115 and this is my mail which can show u my highest level of the dissatisfaction from one o[censored]r dealer ship from india (Nandi toyota bangalore). This started from my 1 st service for the brake noise concern and it was continued till the car was 5000kms. And i had to visit the dealership for more than 5times to get my concerns rectified...!!! Here is the major point of dissatisfaction. I had dropped my car for the audio system cd player not working concern and the dealership told me that this should be removed and sent to some service station and get it fixed. And after4 days i got a call from the dealership stating that to fix there is a coins in the audio system and that had short circuited the mother board..! And it will cost me 15000 rupees and i was shocked then i visited the dealership to enquire the same. I met the cr and manager mr. Sharath shetty and he had shown me the photos of the damages and i found the column about the estimation and i forcefully asked him to open the same, which had given me a huge shock..!! The estimate was only 6, 079 rupees..!!! I have also taken the photo of it which i have attached below for your refference. Then later the advisor calls again for a reestimation which was 9500rs and is the final wat the dealership can do for u. Rest left to ur choice Is toyota cheating the customers.!!?? Is this is what your q-service..!!!?? Is this what toyota teaches the dealership...!!! Is this what happens in all the toyota dealerships arround the world..!!?? Should i believe toyota any more..!!!? Should i really refer toyota to my family and friends..!!!??? I don't know what all the surprises and shocks that i have to face in future..!!! I thought of buying a sedan and wanted to buy yaris, but now i have decided not to make the same foolish thing which i have done already...!!! By buying toyota vehicles any more, what is toyota gonna answer me...??!!! Thanks and regards Jagan. Jj Mobile-[protected] Address- Sri krupa nilaya Num-376, b/2 Seethappa colony New thippasandra Banglore-75 Was this information helpful? | |||
Toyota customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
I have owned toyota fortuner from castel toyota they final showroom price 30.23lacs but at time of delivery they charged 30.72lacs and saying that prices are increased and even i have given 1lac rs in advance or pre booking and alsocheated alot in accesory.
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