Toyota — very hard clutch and rough handling of gear

Address:

Chennai, Tamil Nadu

Right from the purchase of my toyota crysta on 17.08.2016, i have been experiencing very hard clutch problem and fighting with gear at the time of changing it from time to time. During i service, i was told that it would be ok after some time. During ii service, i was told that it would be ok after some time. But, even after iii service, the same problem exists. Though tried, your servicemen were unable to rectify it.
Today, i drove my neighbor's same innova crysta, the clutch of it was so soft along with gear.
I request your senior service man to rectify the defect or replace my car with soft pedaling /playing of clutch and smooth changing of gear.