Toyota — wrong information

Address:

b2 life ville, 411027

I have parches insurance in sharayu toyota pune
He can give mi quotation in 2nd oct then i'm give him cheek then last time he/she say that insurance quotation is change.
Then she say please try to understand this time she offer mi service coupon, then one person come to my office and collect cheek. Then she cant respond in next 4 to 5 day's then give mi policy in next 4 to 5 day. But can't give mi service coupon
This very poor service in toyota

Thank you
Regard adv amol auti