TPSL — refund of money on account of online failed transaction

Address: Mumbai City, Maharashtra

Sir,

While making payment of electricity bill by hdfc net banking through official website of purvanchal vidyut vitaran nigam ltd http://www.uppclonline.com on 26/10/2017 at around 11:01 a. M. I was directed to tech process for making online payment. An amount of rupee 877/-was deducted from my account and transaction was failed. So please revert back rs877/- to my account.

Following is the detail of the transaction as per hdfc bank website.

Date: 26 oct 2017, narration[protected] – techupstateelectri, reference no:[protected], value date: 26 oct 2017 withdrawl rs 877/-

Detail of transaction as per http://www.uppclonline. website the narration is,

Amount: 877/-, payment mode: internet banking,
Bank name : tech process, payment date: 26oct2017,
Status: fail

Please look into the matter and reverse the amount of rs.877/- into my account.
I am appending screen short message below

With regards
G k tiwari
[protected]@hotmail.com
[protected]