[Resolved]  Tradeindia.com — Abuse of personal data

Address:

www.tradeindia.com

I joined this site on 30.09.2020 and was asked whether I would like one of the assists to contact me to help establish what I needed. This happened and to my surprise, he contacted me via Whatsapp. He did not understand what I wanted and assumed that I wanted suppliers to text me and put my details out for any indian citizen to contact me over Whatapp. My phone has not stopped buzzing I have complained to the agent to make it stop and he told me that he had taken my details down of the 'site', I never gave him permission to share my data in the first place. On 1 October I have asked to terminate this account, but the agent ignores me and the abuse continues and now he is no longer communicating with me.

So I have attempted to terminate my account, but even this is difficult as you have to wait for an OTP number that is text to your phone/email and you need this number to terminate your account. Although I have requested that the system sends me this code, it never turns up. I am left blocking a continuous number of vendors as spam, this is my only way to stop the new person from bugging me, but it does not stop the next one and the next one. I have the agent's direct telephone number and I am happy to share it with you, if it will help me end this nightmare. I have absolutely no way of stopping this abuse of my personal data and now I am looking at closing my Whatsapp account in order to get some relief from the torrent of abuse from this site which have no regard for laws regarding Data Protection. I would be grateful if someone can help me make this stop!!