Tradeindia.com — I m complain about service which they were not provide

Address:

New Delhi, Delhi, 7810335

I was purchase a package of trade india. I was paid total @78000/-
(@60000/- + 18000/-)
As they send performa invoice and tax invoice both are mismatch.
I was show to me for adword promotion 36000/- and rest amount is their charge.
But they were not send me click details of adword. I was asking details.. They don't. Till today they were not send exactly how much money expend in the name of adword.
Adword promotion time (18/11/2019 to 25/11/2019)

I m really shocked in 7 days 36000/- was gone (Only two keywords)

Also they offer me 18000/- another free if i was taken adword service...
If really they ware given me the offer then they have to promot (36000+18000).

So i m totally dis pointed
I asked several time for above matter, but they ware not given me any documentary proof of adword service.