Tradeindia.com — Worst service and no customer care response

I have purchased Buy Trade Leads and made payment of 1000 rs, for which I got payment successful email from their payment gateway, but tradeindia sent a mail that they have not received the payment and to do payment again, I called many times in their customer care number but after waiting for 10 mins no one is answering, kindly help me to get my money refunded.