Tradus — NO SHIPPING DETAILS PROVIDED OF PRODUCT ORDERED

vikramrattan

from Ratlam, Madhya Pradesh

Address:

Bhopal, Madhya Pradesh

I ordered a mobile phone Sony xperia sp on 18th October through tradus when i checked my order details everything looked fine but it was not.ON 22nd october the seller handed the product for shipping and since then i am not able to contact tradus about the delivery time or the shipping number.When i tried to contact them they cut my phone in one second every time, even sent them email on asking about the status of my product still no response from them.This is getting very frustrating as i do not know whether they have shipped or not the product i ordered since no shipping or courier details are provide in my order page.I was out of town and my friend made the purchase for me using his debit card and id on tradus(ordered from Bhopal, Madhya Pradesh)

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Oct 25, 2013

Updated by vikramrattan tradus.com
Hi Rachit Mahule,

As promised by the seller ttconlineshopping on our website, your order has not yet been shipped out (Sub-OrderId 11219657_01).

The seller still has the time untill 22/10/2013 18:30:16 to ship out your product. If the seller is unable to do the same within the stipulated timelines, then as per the Buyer Protection policy, we will provide the seller 3 working days to update us regarding the item dispatch status. If we still do not hear from the seller, your order will be cancelled and payment will be refunded immediately(For pre-paid orders). At all points in time, you will be informed accordingly.

We wish to reiterate that owing to the nature of our marketplace, our Buyer protection policy ensures that your payments would be immediately returned if your order timelines are not met.
Sub-Order Summary for Seller ttconlineshopping
Order id 11219657
Sub-Order ID 11219657_01
Product Name SONY XPERIA SP 1 YEAR MANUFACTURER WARRANTY
Seller Name ttconlineshopping
Order Date 18/10/2013
Ship out latest by 22/10/2013
Estimated Delivery 27/10/2013 (it may reach you earlier If shipped earlier by this seller)
For any queries, please refer to Tradus Help.

Best Regards,
Team Tradus

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Comments

vikramrattan

from Ratlam, Madhya Pradesh

Re: Tradus buyer vikram has a question‏

ttconlines hopping+ ([protected]@tradus.com)Add to contacts 13:57PM
To: [protected]@live.com
Picture of ttconlineshopping+
tradus logistic already picked up from us on[protected]. they did not dispatch it yet because bluedart and tradus have some logistic problems. they told this will resolve at the earliest

On Fri, Oct 25, 2013 at 7:08 PM, vikram+ <[protected]@tradus.com> wrote:
Dear ttconlineshopping, We have a buyer on tradus.com who wants to find out more about the products that you have listed. how much time does it take for u to ship a mobile to madhya pradesh bhopal my friend just ordered a phone from you(xperia sp) and it is still not delivered to him, he ordered on 18th october Product Quantity: Price: Status: Courier: AWB number:
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