Trai — airtel digital tv - non refund of balance.

Address:Ludhiana, Punjab, 141012

Airtel digital tv is not refunding rs. 1670 my balance into my airtel digital tv account with customer id [protected].
On 9th september 2018 i recharged my airtel digital tv with rs. 2550 for 1 year under which all hd channels were activated on my tv for whole year.
But now since i shifted to new trai tarriff rules from 1st feb 2019, i chose my channels as per my requirement.
But as your guidelines proportionate amount of balance will be refunded back to account, but it has been 20 days still the balance has not been refunded even after repeated reminders.

Paramveer singh
[protected]
Airtel digital tv customer
Customer id [protected]
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Our tv subscriber digiana has stoped the production of tv channels before 31st march 2019 so is it valid as per your rules.
250₹ was charged for all channels but our operator bit after your new rules the basic telugu channels costed me 300₹ then what is the use of your rules
Dear sir/madam,
Recharge done twice rs.350+250=600 still we could not able to see the channels from vediocon service provider.
TV screen showing insufficient balance???????
Regards/
D Sasikala
[protected]
Dear sir,

I have taken dish TV connection, and tried to contact customer care. From last four days but always busy.

Tried to login app n website, using OTP option, then also not opening, showing invalid otp.

Please take action against dish TV.

Register Mob no [protected]

Please further needful
Airtel dth ne abhi tak mera naya dth pack start nahi kiya h jabki mene 6/2/19 ko apna pack chuna tha aur 9/2/19 ko recharge kar ne par mere pese bhi katliye aur purana pack hi chal raha h so plz mera naya pack suru kiya jaye

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