Trai — airtel postpaid to prepaid conversion [protected]

Address:	560036
Website:	airtel

I went to airtel relationship center (Kr puram, next to traffice police station, bangalore 36) on 22nd oct. I made a request to convert my postpaid to prepaid.
They told that my security deposit will be adjusted with 19th oct postpaid bill amount and i need not pay the bill.

They gave me a 4g prepaid sim [protected] [protected].

Its been more than 10 days but still my postpaid connection is active and prepaid in not yet activated. I raised a complaint 55086404 on 24th oct. It was closed without resolution and i did not receive any call from them. Today again i raised a complaint 80742070 because my due date for previous month bill is approaching and i will not be able to pay the amount because the delay is from your side.

Why are you providing such pathetic customer service airtel?