[Resolved] Trai — BILLING PROBLEM

hemashankar

from Noida, Uttar Pradesh

Mar 1, 2015

Address: Chennai, Tamil Nadu

Respected sir/madam I am hema shankar using AIRCEL network, on 27 th of feb 2015, I made my bill amount of RS.650, but on 28th feb 2015 from the AIRCEL i recived one sms that your bill amount was RS.2700, pls make payment immediately and the stopped my outgoing call and sms, regarding this issue i call customer care but there is no response, kindly take action MOBILE NUM :[protected]

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Aug 6, 2021

Complaint marked as Resolved

TRAI customer support has been notified about the posted complaint.

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Comments

Aircel Customer Care

from Mumbai, Maharashtra

Mar 2, 2015

Hi Hema Shankar,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in