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TRAI Complaints & Reviews

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Updated: Aug 20, 2025
Complaints 4722
Resolved
480
Unresolved
4242
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TRAI reviews & complaints page 2

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R
Rajiv mishra 9452985853
from Kanpur, Uttar Pradesh
Feb 10, 2019
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videocon d2h not providing device

Address: Lucknow, Uttar Pradesh, 226022

My account balance show 344 rs but i am not able to see any channel not a free channel. I tried to call you call not connected.
Tomorrow 9 feb 19 i talk to d2h customer care representative for activate paid channel they told it was activate very soon, after 3 hrs again i called again the told it will be on by today till night.
But still i am not able to see any channel after that i send a same mail to videocon d2h customer care...
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R
Rajiv k Sharma
from Delhi, Delhi
Feb 5, 2019
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complaint against dish tv

Address: 560047

I am having dish tv connection with registered no.[protected]. Today i. E. 05.02.2019 i have received sms from dish tv wherein it is informed that i have migrated to new plan at a cost of rs.537/- against my existing plan which is costing rs.474/-. Dish tv has unilaterally changed the plan without my consent.

In terms of trai guidelines, the customers are required to select their plan. I have tried to change the plan through...
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N
Navratanjony
from Jaitaran, Rajasthan
Feb 4, 2019
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dth services

I am navratan singh i have airtel dth service. Coustomer id [protected] registered mobile no. [protected]. I choose a plan according to trai rules which not active from 2 feburary 2019. I call customer care numbers several times but they don't resolve my problem and also misbehave with me i suffered from a big problem with out tv. My little child love to watch cartoons but these days he is very nervousplease help me...
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K
kammari ramani
from Mumbai, Maharashtra
Nov 26, 2018
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request to unblock my personal number

Hello sir/madam,
My idea number [protected] is blocked by trai saying that i had made an promotional sms/ call without registering in tele marketing registration, but the fact is, i am working in a reputed company and my work is not at all related to marketing profile to send any promotional related sms/call. It is my personal number and this number is linked to bank account. You can also check my previous call logs from this number...
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J
Jai Narayan Saini
from Udaipur, Rajasthan
Oct 25, 2018
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permanent disconnection of my vodafone no during safe custody

Dear sir/madam,

My vodafone no was on safe custody for 3 months ending 4th september 2018, after that it was on grace period in which the no can be activated otherwise it can be permanently deactivated if safe custody is not removed as per the confirmatory emails received from vodafone.

But vodafone has permanently deactivated my no without my permission and pre information mentioning non use for 90 days. br...
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S
Samit Patil
from Pune, Maharashtra
May 5, 2018
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complaint against videocon d2h-your urgent resolution required

Dear trai,

I am a videocon d2h user with customer id[protected]. Since from last 1 & 1/2 month, i am facing n no. Of issues regarding services of videocon d2h, which includes wrong add-on activation, frequent unfair balance deductions.

Fresh incident is regarding my recharge of rs. 199.42 for which i should get services for 30 days but they have deducted 2 days for no reason. Again i have complained to their...
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Y
yogendra8singh
from BANGALORE, Karnataka
Mar 9, 2018
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blocked mobile number

I got suspicious sms, saying that "dear customer, as per trai's tcccp (Ndnc) regulation dated 24-may-2013, services on your airtel no. [protected] are being disconnected on account o[censored]cc violation (S), your associated airtel numbers, if any will also get disconnected shortly".

After receiving sms, immediately i called to airtel customer care executives and ask about sms detail. They said they didn't find any such sms detail...
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S
Subhashiz
from Kolkata, West Bengal
Jan 30, 2018
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unwanted promotional messages and marketing messages.

Address: 734001

I have been receiving lots of messages from ad-midcap, hp-hnitip, ax-midcap, am-bigbzr, jk-reginf on my no [protected]. Daily i have been receiving such messages. I have never registered it anywhere. Kindly help me out of the situation and arrange to stop the unwanted sms. I had activated full dnd service in my number still i'm getting messages. Please kindly help me in this issue....
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A
Anishas Roy
from Khandwa, Madhya Pradesh
Jan 27, 2018
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complaint about trading / share marketing calls and sms

Respected viewer,

Kindly note i am getting lots of trading and share marketing calls and smses on daily basis. I did not subscribe anything from anywhere. I have already raised a complain to my mobile service provider - vodafone but they are refusing to solve this issue.

Msisdn : [protected]

Should i change the service provider to resolve this issue?

Request you to please check...
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B
buntynbub
from Bhubaneshwar, Odisha
Oct 26, 2017
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stolen phone

My new handset (Redmi 4) was stolen on[protected]. I was using a vodafone sim. I asked vodafone to block my sim and asked them to blacklist my imei no as well. They clearly stated that they will not block/blacklist the imei no for my stolen phone.

I have already lodged fir for my stolen mobile handset and can provide with the fir copy as well as the phone bill with the imei

Whom do i contact to get my imei blacklisted?...
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H
hemashankar
from Noida, Uttar Pradesh
Mar 1, 2015
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BILLING PROBLEM

Address: Chennai, Tamil Nadu

Respected sir/madam I am hema shankar using AIRCEL network, on 27 th of feb 2015, I made my bill amount of RS.650, but on 28th feb 2015 from the AIRCEL i recived one sms that your bill amount was RS.2700, pls make payment immediately and the stopped my outgoing call and sms, regarding this issue i call customer care but there is no response, kindly take action MOBILE NUM :[protected]...
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A
abhay up92
from Rampura, Uttar Pradesh
Jan 11, 2025
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Good Morning sir, i got your email from trai website as consumer group
sir i have been complaining about my network coverage issue from 2017 in all jio and airtel and vi, but no one is showing any interest to solve my issue i have approached them through customer care and their appellate and also from national consumer helpline but their response shows they are not showing any interest to solve my issue i hand raised complaint in bulk
Airtel :- ([protected])
CLCNF3DEL[protected]
CLCCV3DEL[protected]
CLCQU3DEL[protected]
CQUKI3DEL[protected]
C4GSP3DEL[protected]
CLCNF3DEL[protected],
COPRI3DEL[protected],
CLCCV3DEL[protected],
CAGPS3DEL[protected],
CLCQU3DEL[protected],
CLCCV3DEL[protected],
CAGPS3DEL[protected],
CAGPS3DEL[protected],
CLCNF3DEL[protected],
CLCCV3DEL[protected],
COPRI3DEL[protected],
CAGPS3DEL[protected],
CLCCV3DEL[protected],
CAGPS3DEL[protected],
CPUTD3DEL[protected],
CLCCV3DEL[protected],
CAGPS3DEL[protected]
CPUTD3DEL[protected]
CLCCV3DEL[protected]
CLCCV3DEL[protected]
CLCCV3DEL[protected]
CLCCV3DEL[protected]
CLCCV3DEL[protected]
CAGPS3DEL[protected]
CMICO3DEL[protected]
CMICO3DEL[protected]
CMICO3DEL[protected]
CLCCV3DEL[protected]
CAGPS3DEL[protected]
COBVI3DEL[protected]
CLCCV3DEL[protected]
CLCCV3DEL[protected]
C4GSP3DEL[protected]
CLCCV3DEL[protected]
C4GSP3DEL[protected]
CQUKI3DEL[protected]
CAGPS3DEL[protected]
CLCCV3DEL[protected]
CCPKI3DEL[protected]
C4GSP3DEL[protected]
Jio:-([protected])
SR000025VIKE
SR000024ZGKH
SR000024WTC3
SR0000237GUS
SR0000233VF0
SR0000226NP0
SR00001YWQGU
SR00001YKH87
VI:-([protected])
UPE-V[protected]
UPE-V[protected]
UPE-V[protected]
UPE-V[protected]
UPE-VO[protected]
UPE-V[protected]
UPE-V[protected]
UPE-V[protected]
UPE-V[protected]
UPE-V[protected]
UPE-V[protected]
UPE-V[protected]
VI:-([protected])
UPE-V[protected]
UPE-V[protected]
UPE-V[protected]
UPE-V[protected]
UPE-V[protected]
UPE-V[protected]
UPE-V[protected]
VI:-([protected])
MP-V[protected]
MP-V[protected]
MP-V[protected]
MP-V[protected]
MP-V[protected]
MP-V[protected]
MP-V[protected]
I hope you might help me to deal with this
Thank you
TRAI customer support has been notified about the posted complaint.
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    A
    Ar plus
    from Roorkee, Uttarakhand
    Dec 17, 2023
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    Dear sir, Complaint submitted under DND 3.0 app has no been resolved properly. complaint closed without addressing saying "incorrect info provided". this is against those complaint which, has no option mention additional information while reporting the spam messages. When bsnl customer support was called, they say DND only restrict SMS and advertisement which were sent by Bsnl and not from others or any advertisers.
    TRAI customer support has been notified about the posted complaint.
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      P
      Pravinponam
      from Kolkata, West Bengal
      Nov 24, 2023
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      Address: DMI Finance Pvt Ltd. Express Building, Third Floor, 9-10, Bahadur Shah Zafar Marg, New Delhi - 110002, India

      HI

      every day 3-4 times dmi finance is calling for loan i have emailed them but they don't help in this regarding.
      I have blocked around 40-50 numbers but still every day a new number of calls received from dmi finance.

      Please this is my request to tell them to remove my number from there portal.

      my number is-[protected]
      TRAI customer support has been notified about the posted complaint.
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        S
        Siva SivaSankar
        Nov 10, 2023
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        Address: sarasu w/o Ramaswamy mekkalreddiyur poolampatti road tamilnadu

        Sarasu Ramasamy Salem District Edappadi Circle Vellarivelli Village Poolampatti Road Jio Tower Tamil Nadu 2 years 10 months rent not charged Rs 16320 otherwise I inform you that a case will be filed in court.
        TRAI customer support has been notified about the posted complaint.
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          P
          Pavan V H
          Oct 18, 2023
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          Address: Inahalli

          As a resident of Ainahalli village, Ambalagere Post I can't access the4G, 2G and data services from.Vi network so kindly help me out to access a quality network from Vi operator
          TRAI customer support has been notified about the posted complaint.
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            B
            Bhagat12345757
            Jul 13, 2023
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            Address: F-91, f-block, 2nd floor, west Vinod nagar

            Dear sir,
            Jio ke no pe ek recharge kara tha jo galt ho galat amount ka ho gaya mene 10 mint tak to inka no pe call karta rha to inka no pe koi options he nahi hai customer care se baat karne ka jo no 199&1991 hai, fir mene other no se call kari to mera no laga or ye bolte hai apne galt recharg kara hai to ham plan change nahi kar sakte hai jo recharge ka amount ₹444 hai
            Mera no [protected] hai ye no meri mata ji ke pass hai unke pass basic phone hai, unhe data chalna nahi ata ye telecom company logo ko khub bekuf bana rhi hai, inke pass kam amount ka baic plane nahi jo kewalcalling k liye use ho sake deh ki 50% janta abhi bhi basic phone chalti hai lekin jio airtel pure bharat ko bekuf bana rhi hai plzzz aap inpe koi action jaroo le antara ye bhart ke har insan ko bech khayege
            TRAI customer support has been notified about the posted complaint.
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              P
              pruthvi20
              Jul 1, 2023
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              My Jio number is blocked by trai saying that i had made an promotional sms/ call without registering in tele marketing registration, but the fact is, i am doing a wholesale saree business my work is not at all related to marketing profile to send any promotional related sms/call. It is my personal number and this number is linked to bank account. You can also check my previous call logs from this number and verify it. I am requesting you to unblock my number as soon as possible or provide me the reasons for blocking
              TRAI customer support has been notified about the posted complaint.
              Bhai jio froder company hai
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                B
                Jun 23, 2023
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                Complaint not resolved but updated as resolved, no update, call mail, no resolution yet provided
                TRAI customer support has been notified about the posted complaint.
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                  J
                  John Mathew Caleb
                  from Hyderabad, Telangana
                  May 30, 2023
                  Resolved
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                  Resolved

                  Address: H.No. 8-3-204/6, Saikrishna Nilayam,Vengalarao Nagar, Hyderabad – 500 038

                  There was a Cell Tower (ATC 521476) Constructed on the top of our building unauthorizedly during the year 2018. There are about 24 flats in the building, the builder Mr G. Krishna, builder also residing in the same building without consulting the flat owners gave permission to the Cell Tower Authorities. Then we have objected the construction of the tower, the neighbors of the building have also objected the construction of the cell tower, but they did not stop the construction activity.

                  In this regard, I have given complaints to the concerned municipal authorities and also to the Telangana State Pollution Control Board on[protected]. So far, no action has been taken in this regard. Due to the heavy weights dumped on the top of the building, the building is damaged, as we are on the 6th floor it’s effect is more on our flat. Due to the leakage of water the parapet wall is damaged in all the rooms water leakage is there. Due to the radiation, it is also causing health problems like headache, nervous weakness, joint pains and hair fall etc., even it may be cause to cancer. Recently in Vijayawada City there was a fire accident due to the heat caused by the batteries of the tower. There is no fire safety equipment for the tower nor for the building. The builder is behaving according to his will, even the residents/owners association is not formed.

                  on[protected] again the cell tower authorities were carrying heavy batteries to the top, which we have objected and filed a complaint to the S.R. Nagar Police Station immediately to stop all the ongoing works and take action against Mr G. Krishna and the cell tower authorities.

                  In this regard I would request your kind authority to take immediate action in this regard to remove the cell tower from our building.
                  Thanking you,
                  Jun 17, 2023
                  Complaint marked as Resolved 
                  No steps has been taken till now. No company has mailed me, no one called me, it's very sad that our complaint was not all initiated till now.
                  TRAI customer support has been notified about the posted complaint.
                  Jun 28, 2023
                  Updated by John Mathew Caleb
                  its been a month and action has been taken concerned authorities till now
                  its been a month and no acvtion has been taken till now
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