Trai — broadband connection is not working properly

Address:

Howrah, West Bengal, 711405

I am using siti broadband internet connection in my locality i. E., dafarpur village, howrah district, west bengal. I am getting the internet connection (Service provider m/s siti cable) from my local service provider. My service provider's name is vijaya cable network. I repeatedly requested them to check my connection but they are hardly care about my problem. I am paying rs. 564/- per month. They are not giving us proper bill also. I am not getting the desired speed and most of the time, the speed is 1.50 mbps. Kindly look into this matter.