Trai — bsnl mp prepaid mobile debiting data charges continuously without using

Address:

Vaishali Nagar,Annapurna Road,INDORE-MP, Indore, Madhya Pradesh, 452009

Hi,
Ref.:- my bsnl mp prepaid mobile # [protected]
Since long back i registered a complaint to bsnl that i am being debited by 25 paisa 4-5 times daily, since so many days, being data charges. Where as i am using data of my second seem or my wifi & not using data of this no. Called to call center & registered my varries but till time nothing has been done so for. Request to solve my problem & refund the amount debited.
When i don"t have bsnl data pack i deactivate the same. At present i am in pune & also deactivated roaming even than charges are being debited.
This is happening since august 2019 from the new 4g sim. I have taken so many screen shots of those charges.
Please help me.
My last complaint # mpr/co/2019/15558
Abhay kumar jain
Indore
Alternet cell # [protected]