Trai — deduct my channel from my pack

Address:37/4 MOONGIRAM GALI, REEDHA BALDEO MATHURA, NEAR BMS PUBLIC SCHOOL, Mathura, Uttar Pradesh, 281301

Dear sir,
My conection of reliance digital tv was installed on 04 feb 2019 after trai rules. At the time of installetion dth provider told me about my plan and said that all the channel will never stop as per your plan.
But now in march 2019, service provider stop channel one by one at that time they stoped 21 channels. While i was contect to service provider for that complaint then they said to me that these channels are not my plane now. So said to him for return my money and close my connection but they told me that they will not return my money.
So please interfair in that metter.
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Comments

Hathway started to charge rs. 50 extra to every customer as service charges.

Their attitude now become again same before 10-15 years earlier, because now they are taking cable charge in advance.

Their staffs / customer service are so useless that never picking a call for complain etc.

Trai must see them as they are harassing customers.

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