Trai — den cable operator not provide my channel pack

Address:

New Delhi, Delhi

Sir, i have paid 360 on 06/04/19. But den cable not provide my pack. Sir i complain den customer but no hiring. My complain no. 5331057. Sir, i trid to talk many time cable operetor but they did not listen. They supressed me if i action them they will disconnect my connection they thred me. I face issue this problem for 1 month.
Vc no.[protected]
Mail id - [protected]@gmail.com
Add. Old palam road kakrola new delhi 110078