[Resolved]  Trai — Fraud Happen in Multi Connection

Address:Sunrise, Flat H-104, Papadewasti, Survey 204, Bhekrainagar, Fursungi,pune412308

Hi team,
I have user of Videocon D2h and My customer Id is 88733335
We taken multiconnection from Videocon D2h at that time they charged me two times after several followups I dont recived any responce from Videocon.
Now this time we found at the time of multiconnection the Videocon representative doing the fraud he not replace Dual LNB instead he fit the second connection on another dish which someone left at apartment.
We ask him now to fix the orignal LNB but he is not accepting his mistake.
Also Videocon Customer care is also not responding.
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Aug 6, 2021
Complaint marked as Resolved 
TRAI customer support has been notified about the posted complaint.
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Dear Customer(Datta dabane),

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

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