Trai — hathway charging more to customer

Address:Seshadripuram, 560020

I am resident in bangalore seshadripuram i have hathway as cable network supported by local cable operators
1st there is no option for selection of fta channels
2nd i am paying extra of rs 50 for selecting 27 channels over and above of rs 153 it is network capacity fee so total bill is around rs 300
3rd since hathway is not online i pay rs 40 as service charge
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I had rechrged my d2h account on 19:55 and channels are not coming

My d2h package is unfortunately disconnect as per trai rules is 31 march all d2h package end date then why my package is disconnect
& customer care not supported.
my videocon d2h id[protected]
my name is aniket borhade
mob no [protected]

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