Trai — I am a videocon d2h user with customer id

Address:

560045

I am a videocon d2h user with customer id[[protected]]. Since from last 1 & 1/2 month, i am facing n no. Of issues regarding services of videocon d2h, which includes wrong add-on activation, frequent unfair balance deductions.

My customer id is[protected] when calling to customer care the call is not connection after waiting for 6 minutes the call is getting disconnected this is not a way of videocon service plz i have changed my package but package is not activated...