Trai — I want port my sim but idea not release

Address:

Indore, Indore, Madhya Pradesh, 452010

I am trying my idea sim port idea to airtel because idea network issue is very critical. I was many time request idea to solve network issue but they was not solve my problem
Upc code and documents are submitted on airtel outlet at 2 april 2019

I am continuously contacting with idea and airtel, both reply me your request is in progress and no any issue in request.
Also i was told to airtel if they are not able to port my sim please inform me so i will find another solution. Airtel promised there are no any issue in poring and they port my sim before 11 april 2019
I have all communication proof of idea and airtel