Trai — mobile nos barred by vodafone

Address:638001

Dear sir,
This is my further complaint letter against my service provider vodafone for not addressing my
Complaint made earlier. To explain the actual, two of my mobile numbers ([protected] and
[protected]) were blocked 2 days back. When i asked their local office at erode, they told that i
Have to clear my previous pending payment to my previous operator aircel where i have ported
From. (But the portability happened 8 months back) so i asked aircel whether i have any payment
To be made for them, and they told that i don’t have any pending toward those said numbers.
So, i lodged a complaint about the issue by drafting a letter to the local vodafone office and
To their head office through mail. But till today (5.1.2018) the issue has not been solved and i accuse
My service provider vodafone, where i presently lying with, for not deploying their responsibility of
Serving a customer and made me mental agony since i have connected both the numbers for bank
Operation where i can’t able to do daily bank activities, and sentimentally not able to talk with my son
Who is away from home.
So, i request you to intervene in this issue and to clear the same at the earliest and penalise
Them by making compensation for causing problem for me by financially and mentally.
Thanking you
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TRAI customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi, I tried to Port my no. several times. But unable to do so due to unknown reason. I want to keep same no. I want the resolution for the same.
Dear Customer (webworldramesh),

Thanks for reaching out to us. We would request you to share your concerned Aircel No. With us in order to assist you better.

Regards,
Aircel Social Media Team

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