[Resolved]  Trai — Mobile number portability complaint: reliance to airtel

Address:Mumbai City, Maharashtra, 400013

Dear sir/madam,

Till now my porting request is stuck with reliance. I know that's its customer's right to port his/her ph. No. To any network provider, hence requesting trai to help in this case.

I have already submitted my mob. No. Portability request for my mobile no: +91- [protected] on 31st may 2017 but till now my request is not approved by reliance. There is no bill outstanding and reliance has rejected request 4 times in last 10 days

My porting request number is rm211314.

I already received a call from reliance regarding portability, then i answered that i want to port my no. From reliance to airtel network as there is very bad network for reliance so i want to port it.

Regards,
Himanshu singhi
+91 [protected]
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Aug 7, 2021
Complaint marked as Resolved 
TRAI customer support has been notified about the posted complaint.
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Dear Himanshu,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Himanshu,

As per your telephonic conversation with our customer service associate, we wish to affirm that there are no issues from our end in the MNP process, you have to visit the opposite network operator along with the UPC code and the documents to get the MNP done. Thank you!

Regards,
Reliance Communications

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