Trai — mobile porting not being done

Address:

Mumbai City, Maharashtra, 400067

Dear sir,
I have requested existing service provider vodafone to port out my number to jio on 31st july 2018.
As per extend guidelines the service provider is bound to port out the number to the requested service provider within 7 working days provided there are no outstanding dues.
Still porting not done.
You can contact me on my email id: [protected]@gmail.com.
Thanks & regards.