Trai — my airtel mobile number [protected] has been stopped incoming facilities by airtel company as it has life time incoming free by paying rupees 999.

Address:

Lakhimpur, Assam, 787051

Sir,
I purchased the airtel mobile sim in 2006 by paying rupees 999 which was for life time incoming free. Later they use to tell that this number will be valid for incoming calls free till 2025 only. But later in one day they stopped my incoming and i called to their customer service and continued the service. After i using the 4g mobile hand set the company repeatedly ordering me to change the sim card to 4g sim card, otherwise they will stop my phone service declaring deadline of different dates in different communications. But from[protected] they have stopped the incoming facilities of my airtel mobile number. This number is very important to me because many government transactions are connected to the number. They have not mentioned about the security 999rupees that i have been paid earlier. This is very much unfortunate and when i talked to their customer service they have told their inability to continue the incoming facilities. So i need continue incoming services or to refund the money that i paid to them.
Thank you.
Laba krishna rajkhowa,
North lakhimpur, assam.