Trai — my sundirect pack has expired before 2 months

Address:

Sun Direct TV(P) Ltd, Murasoli Maran Towers, No: 73, MRC Nagar Main Road, MRC Nagar, Chennai., 560035

Dear Sir,
We are using sun direct, I have rechared my Tamil DPO pack 3 in SunDirect as 1 year plan for Rs. 3000 on[protected]. But the same plan has expired on[protected]Before 2 Months). Now they are providing already selected package only, that price is very high. Customers don't have a chance to select channels in sun direct. They gave and charging more money. While asking in SunDirect customer care, they are not responding properly. Can you please take an action solve these problems.Thank You.

My Details Are
SunDirect SmartCard/CDSN No:[protected] R
Email ID : [protected]@gmail.com
Mobile Number : +91 [protected]

Regards,
Sakthivel Nagaraj