Trai — permanent disconnection of my vodafone no during safe custody

Trai — permanent disconnection of my vodafone no during safe custody

J Jai Narayan Saini from Udaipur, Rajasthan Oct 25, 2018

Dear sir/madam, My vodafone no was on safe custody for 3 months ending 4th september 2018, after that it was on grace period in which the no can be activated otherwise it can be permanently deactivated if safe custody is not removed as per the confirmatory emails received from vodafone. But vodafone has permanently deactivated my no without my permission and pre information mentioning non use for 90 days. It cannot be used while safe custody service, i asked vodafone appellate/nodal officers but they are not resolving and misbehaving on calls/emails. So it's my request to please look into the issue and provide me a proper resolution and compensations for the damages. Service request number[protected] Thanks & regards Jai narayan saini Was this information helpful? No (0) Yes (0)
TRAI customer support has been notified about the posted complaint. Oct 25, 2018 Updated by Jai Narayan Saini Dear Sir/Madam, My Vodafone no was on safe custody for 3 months ending 4th September 2018, after that it was on grace period in which the no can be activated otherwise it can be permanently deactivated if safe custody is not removed as per the confirmatory emails received from vodafone. But vodafone has permanently deactivated my no during safe custody without my permission and pre information mentioning non use for 90 days. It cannot be used while safe custody service, i asked vodafone Appellate/Nodal officers(Rajasthan) but they are not resolving and misbehaving on calls/emails. So it's my request to please look into the issue and provide me a proper resolution and compensations for the damages. Service request number[protected] Thanks & Regards Jai Narayan Saini
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