Trai — poor services provided by (videocon) d2h

Address:Dehradun, Uttarakhand, 248001

I am consumer of videocon d2h consumer id 13111663. I have selected my channel packs according to new trai rules on 31/01/2019 but still my services are stopped. I am trying to contact customer care of d2h since last week but i am not able to contact them. Also their website is so poorly designed and it is not working properly. Firstly otp is not coming any how if otp comes the login page is showing blank. I am not able to check my account.
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We are living in bhadaj circle and we have GTPL connection and I think they charged more against trial rule so I don't think it's worth to customer still you make for us very good

Iam hereby addressess you that the price of channels like movies ok and mtv India is going to increase.
These channels prices are 1and 3 ruppee but after 03_03_19 it's price will be increase to 15 please address it that it's unfair

Monpa Aadii's reply, Feb 7, 2019
Help consumers
I am using airtel DTH with customer I'd [protected] and chooses my package on 27-Jan-2019 but TV is closed from 1-Feb-2019. I contacted the customer care they always provide me a new deadline which is of no use. Hope to see a favourable and quick response.
I am murugaiyan from tamilnadu. My airtel dth number is [protected]. I want change my package last three days and contact customers care. But there is no response. I tried many times. It is very worst and till now could not change my package. Please take action against airtel dth and change my pack also debited my money refund. Please take action

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