Trai — preventing from porting by tata teleservices

Address:

Hyderabad, Andhra Pradesh, 502319

Dear sir,

Pending porting - phone number [protected]

I have applied for porting my number to tata teleservices ltd but they are not allowing me to port and telling one reason or the other.

I made efforts to clear my pending grievance by phone, email and in person to their offices. What should i do more than this. It is purely an harassment case and nothing else. Though i have deposit of rs.500/- with they are not giving me a solution but penalizing me by charging continuous rents just because i had registered for portability. I am a senior executive suffering like this. What about a common man how they are being harassed. I have been with them for the last more than a decade, how can they harass me like this. A long outstanding customer must be an asset of any organisation, whereas tata docomo are really putting me at receiving end by charging me continuously and not leaving to joining other operation. This is not a customer friendly service but a punitive measure they are adopting.

My portability is pending with tata docomo since may, 2017
Even then they are charging the rentals without any usage from my side.
As they have not ported immediately, i request refund of my rentals paid for the last three months and request you to help me in porting of my number which will save my money.

By not doing they are holding the customer for unfair means and collecting the rents since last 3 months.

Therefore, i request you to kindly intervene in the matter and help me in porting the number and also getting the refund of my rentals w. E. F. Date of application of porting.

(K ganesh bhoopal rao)
Contact no.[protected]