Trai — tata docomo webmail services

Address:	560010
Website:	Hire charges on mail box [email protected]

Dear sirs,

We are the subscribers of vsnl's web mail services registered as [protected]@vsnl.com with our account number as[protected] for the 15 years or more.

During the course we paid rs.979-00 or so for 100 hours or 1 year as the mail box hire charges. This charges reduced to 650-00 approx for 100 hours in the last year.

Our account with vsnl showed that we had a credit balance of rs.[protected] years back) in excess as we did not utilise the 100 hours in full.

Presently, we are getting sms and calls from docomo asking us to pay rs.1179-00 for the period[protected] to[protected].

We get to know that docomo is shut down almost 6 or 10 months before.

We hereby seek your advice and confirmation whether
1. The docomo company exists,
2. Are they the authorised to hire vsnl's webmail services
3. If authorised, can we pay rs.1179-00 as the hire for this
Financial year 2018-19.
4. Is the hire charges they claim is the trai recommended.
5. If we need to pay, where is their office in bangalore north.
Please help us with their contact nos..