Trai — tata sky adding packages to my subscription without approval

Ajay Mohan Gupta

from Hyderabad, Telangana

Address:

500007

I had a package of rs 213/- pm till 11th nov 2019 and filed a complaint for some service issue to the provider. On 13th nov my package was updated to rs 2500+ pm. I had to struggle till today to regularize my package. Following free packages are still not coming channel number 617, 624, 637, 638, 639 and 641. I was also given a free fire stick on 12th nov against the replacement of tata sky box. I have just come to know today that tata bingo for rs 279/- pm is activated without my knowledge. I have complaint to the service team they said that their person has not explained us this issue. I have requested them to cancel the same. Now they demand us to return the free fire stick given against the set up box. I have been receiving at least 5 to 10 calls from their number for misguiding us. Tata sky subscriber id [protected] mobile number [protected] email id [protected]@yahoo.com regards, ajay mohan gupta

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Comments

Tata Sky Customer Care

from Hyderabad, Telangana

Hi! Help is here. Kindly share your RMN/Sub ID and we’ll sort this right away for you.

Ravi Gangaraju

from Bengaluru, Karnataka

Dear team,

Sundirect is the worst customer support, they are giving. They are not ready to Refund amount where i did recharge and 3rd party giving both transaction reference id and operator refernce id also. But sundirect not ready to take responsibiltiy.

Praveen Iynapudi

from Gurgaon, Haryana

Hi,

This is to inform you that we are not getting news channels ABN and TV5 at our residence in Vijayawada Andhra Pradesh. Please look in to this and take necessary action.