Trai — tata sky is not following new tariff regulations

Address:Ernakulam, Kerala, 682019
Website:Tata Sky

Hi,
When i called tata sky customer care to renew my dish tv package as per trai regulation, they told like they are not aware of any new regulations. And they told like i need to recharge the existing package which are available. They are not planning to implement new tariif. Please take necessary actions against them. By when they need to implement it?
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