[Resolved] Trai — tata sky set top box

Shankar1228

from Hyderabad, Telangana

Address:

560066

No channels are coming from eve 6pm. From 2 months i have raised more than 10 complaints and made 50 calls but no proper response. They are not closing my account and not refunding my money. I took yearly pack for 5700 which is frustrating for me and 2500+ for set top box. They don't care about customers. Please take this seriously.
Box card no:[protected]

Was this information helpful?

No (0)

Yes (0)

Aug 6, 2021

Complaint marked as Resolved

TRAI customer support has been notified about the posted complaint.

Related TRAI reviews

View all 4720 TRAI Reviews

Comments

d d parekh

from Mumbai, Maharashtra

I was promised lifetime validity sim with one time recharge of RS 1000/-. Now unilaterally vodafone.
I have asked for refund of recharge but not
Given, gets SMS of disconnection.
Can anyone guide what's to be done?
Vodafone Mumbai had breached the contract unilaterally, now wants to gobble
Balance amount of sim.

Tata Sky Customer Care

from Hyderabad, Telangana

Hi! This is not the experience we aim for. Please share your RMN/Subscriber ID and we will help you. You can also write to us at [protected]@tatasky.com.