Trai — tata sky tv channel monthly recharge amount highly increased | |||
My Tata sky subscriber ID [protected] and monthly recharge amount was Rs. 316/- regularly. But on 4th December 2019 they informed me through TV to pay Rs.674/-as monthly charge. stopped TV channels from that day onwards. On 5th Dec., 2019 I asked them explanation through phone, Tatasky Chennai office replied that "you have required us clear audio service and some other plane which I can't understand". I replied that one week before a staff from tatasky spoke to me that they introduced some new planes and I had not accepted. Further I requested to cancel the newly added planes and continue my previous plane. Chennai Tatasky accepted to modify plane on 5th Dec. 2019. Again 6th Dec.2019 I remembered. They told that it has changed by Mumbai Head office and we arrange to inform them to modify immediately. But till today they are not modify. For the last five days the TV channels are stopped. Therefore I request you to take suitable action through tatasky Mumbai office to continue my previous tatasky plane and decrease the monthly charge. Was this information helpful? | |||
TRAI customer support has been notified about the posted complaint. | |||
1 Comment | |||
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Hi, I'm facing a lot of issue while creating custom package for my videocon d2h. This package customize window works till channel selection but when I try to proceed with the selected channels the page is showing an error. I tried multiple times but still no resolution.
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