Trai — unfair balance deduction

My mobile no is [protected] using 4 months. I recharged data pack monthly regularly. When i using google broswing
They (Vodafone) are auto activating unknown services without any prior notice or consent. And deducting my balance illegaly it happen often.
And when i connected to customer care for the issue they replied in cunning way you activated these services. Then they begun drama of call trasnfering to other vodafone excutive (Master thief) then the person tell us how they easily cheat their customer & smart loot game to be continued by stoling balance then excusing server down /server busy /server updating too many excuses for tolerance & so escape... We indian are helpless so write you as a hope plz help regard this... Thanks