Trai — unnecessarily deduction of balance by tata docomo

RKSHARMA210375

from Delhi, Delhi

Address:

Indore, Madhya Pradesh, 452012

On 21/08/2017 my no [protected] has been activated two value added services unnecessarily and deducted ~rs.14/- and rs.13/- one by one. I atonce cancel these service and not used any type of these services.
I contacted custumor care executive but after 15-16 time call, an executive pickup call but she does not listen me and disconnect call. I do not received any balance return. Yesterday at 4:30 again deducted rs 9.50 while i have not activated value added services. Please return all my balance of these two value added service.
And inactivate all value added services except internet.

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Sep 15, 2017

Updated by RKSHARMA210375 In shivcity colony of indore madhya-pradesh we are facing problem insufficient coverage of tata docomo. I am residing and using tatadocomo sim since last 7 years in this colony. But facing tatadocomo mobile out of coverage area during incoming call. For outgoing calling we gave to go at roof of 2nd story.
Pleas increase coverage power in this colony
Rajendra sharma
Mob. [protected]

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