[Resolved]  Trai — videocon d2h {[protected]} deducted amount from my available balance

Address:

Azamgarh, Uttar Pradesh, 223221

My customer ID is[protected] and i have recharged 503rs on suggestion of Videcon customer in Dec 2019 that was offering 60 days validity but it was worked only 49 days when i called to Videocon customer service to know the reason they said you took credit for 3 days that's why deducted your amount but i never taken any credit validity.
Before this issue i recharged 100rs and channel was not coming and i reported the issue they said some issue at your end and you have to pay engineer visit charge 200rs and hardware fault too and taken 800 and also deducted my 100rs too without using the channel.
And same day the gave me offer to recharge 503rs for 60 days and gave assurance engineer will surely visit your site tomorrow but he visited after 2 days so basically the provided only 47 days validity while they committed for 60 days.
Every time Videocon D2h is cheating with us and after facing multiple time fraud compelled to complaint against them. they are doing only fraud and nothing else.