Trai — videocon d2h cheating - not providing the channels

Address:New Delhi, Delhi, 110009

I have paid Rs1410 on 2nd April 2019. I have Videocon d2h for more than 5 years now. In one TV - channels are coming. in another main TV - channels are not coming. I try to talk to customer service - they hung up the phone. they said they have sent the command it will get cleared in 10 mins. even after 2 days - I am unable to watch my channels - error was C04 - Insufficient balance or channels are not subscribed...when channel is coming on one TV why it is not on second TV...despite i have paid Rs 1410 through PayTM
Was this information helpful?
No (0)
Yes (0)
TRAI customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sanjay,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TRAI
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    4720
    Pending
    0
    Resolved
    480
    TRAI Address
    Near Sultan Pur Birds Century & Dada Bhaiya Mandir, Sultanpur Gurgaon, Gurgaon, India - 123506
    View all TRAI contact information