Trai — videocon d2h - complaint against - for not resolve the issue

Address:

new delhi

Dear sir,
We have videocon d2h. Connection no[protected] with mobile number [protected].in the name of k lavanya.
Sir. Since march 15th our network is not working only few free channels are coming entertainment are not coming for that we have send to mail to videocon for that company replied all our staff are under covid-19 leave so far not repair and also recovered our prepaid amount rs.2100. Today we have recharged for 1000 and requested through email for telugu basic package. Immediately we have received call from[protected] asked about channel selection.. I replied for that we want only basic telugu channels for rs.250. And he also accepted for put only basic telugu package. After that we have received email for that package 604 rupees which is not selected by me.

Sir, honesty we are and so many cheating with this d2h videocon people kindly take appropriate action for cheating the public.

And also they are not available on any contact number they asking only email.

Regards

K lavanya
Mobile no. [protected]