Trai — videocon d2h complaint | |||
As per the new rule for selection of the channel i called to videocon call center they said that they call me back but i have not recieved any call from them and they are still charging as per the old selection. Also i tried to call and register a complain but neither their site is working nor call connecting. I almost spend more than 500 due to this misleading. Was this information helpful? | |||
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TRAI customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
No channel is coming in my videocon d2h main hd set top box & in mirror hd box also, i have balance of Rs.592 . I am not able to select any new package online and no calls are connecting to customer care, Its always say lines are busy on customer care no. So please help on this matter, its very urgent.
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Near Sultan Pur Birds Century & Dada Bhaiya Mandir, Sultanpur Gurgaon, Gurgaon, India - 123506
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Need your intervention against my complain against date on 5-FEB-19 by Order ID: [protected] on 16-NOV-18 at 02:47 PM I paid Rs 2175.00 to subscribe HD pack and the valid 17-FEB-19.
But my connection was interrupted since 4-FEB-19. This is not the first time, they do cheat the customer in this way, there need justice for excess amount which I already paid.
Thanks,
Supriyo Basu.