[Resolved]  Trai — Videocon d2h service was to pour

Address:

39,balaram bose 1st lane.kolkata -700020

I do write to public today with a very despondent services by Videocon D2h. Its more than 20 days services are found not functioning with the alarm of ‘signals not available’, waited for one day as there was a heavy rain fall in the town. second the problem persists, had no other option but for launching a complaint with Videocon costomer care. Technician arrived after 3 days and noticed that problem is with HD setup box. so he wants to replace it with new but had no extra / spare to replace the old.. of course charges apply. Even after 5 days lapse of time the problem not resolved and surprisingly i found complaint was closed and opened several times without my concern and SMS log in my mobile was evident. Approached Nodal officer of vijaywada and found not action. Daily the customer care in Toll Free No says complaint launched today and will be rectified in 8hrs time. same answer was repeated shamelessly for one week !…

I am launching a complaint with govt authorities to intervene in the issue as because i have understood such complaints are plenty.

The worry is this shameless Videocon says to take a new connection freshly instead of old …. i get laugh with their attitude.

STRONGLY RECOMMEND NOT TO OPT VIDEOCON D2H … A VERY USELESS SERVICE PROVIDER. STAFF DO NOT HAVE ADEQUATE KNOWLEDGE FOR PROBLEM ATTACK.