Trai — vodafone network has banned my incoming calls

Address:

vodafone telangana region

Sir my incomming calls hav been barred by vodafone mobile network because i havent rechargre my number since one and half month. I enquire abt the same with the network, they say that according to trai the company has stopped my services. When i asked abt the rules and regulations with citation they say that they didnt know in-details of trai regulations. Sir help me if there is any such kind of regulations given to any service providers for discontinuation of services on my mobile.