[Resolved]  Akbar Travels / Bus Operators — cheated /misbehavior by staff

Address:

Hyderabad, Andhra Pradesh

Sir, I had booked online ticket from hyderabad to mumbai thru Make my trip on 14042013 for journey date 15042013 makemytrip booking no.NU[protected] tkt noABRS2229733 seat no A4 boarding at paradise at 6.00 pm. When contacted around 1.00 pm I was informed that the said service is cancelled and I was accomodated in other bus vide sms giving tkt no, AKBAR61605 seatt noA6 boarding at 7.15 pm. I reached paradise Shameem Travels at paradise boarding point at 6.45 pm. Their pickup van came around 7.30 pm and I was not allowed to enter despite showing sms and valid tkt pickup van boy pushed me out of, and started using rough language . I then continously called Akbar travels office without any proper reply. Around 9.30 pm one Mr Siraj manager of Akbar travels told that he will investigate and call babk. But to my surprise they were not liftng my call despite repeated efforts. I approched makemytrip office at paradise and their I was told to lodge online complaint. I then lodged online complaint to makemytrip.com around 11.30 pm. And no other option but to lodge complaint here.. ,for agony and mental torture I faced with request for refund and action againr the misbehavior and cheating by the said Akbar Travels.
Thanks and expcting a favourable reply
v,k.avasthi' manager syndicate bank