Travel Guru — Fake website

Address:	Hyderabad, Andhra Pradesh, 500018
Website:	Travelguru

I have booked a hotel from a website called travel guru in guduru. They have deducted the money and sent one voucher stating i can check in as requested. I was attending a funneral and to take some rest and freshen up i have booked that hotel which is located near railwaystation. Train was already late and i am late for the funneral rituals. When i went to that hotel they told me they dont have any online facility for booking. They i called the travel guru people and they are requesting us to pay money for the room at the desk over there to checkin and they will refund the money. They have mentioned that the booking got cancelled and they didnt informed us about it. We were roaming here and there and a lot of mental stress because of that. As i am having migraine it flared up fue to this. I have asked them for a penalty along with the refund for our physical and mental stress. They told us they will give a call back today itself but they didnt. Thats the reason i am lodging a complaint against them and i want justice for this. Please take appropriate action on them.
I have filed a case against your website in ic3 and you will definitely need to give an explanation on this. Penalty along with the refund is necessary as i just travelled long distance because of you guys to search another hotel and that too after getting late to my aunts funneral.