Travel Guru — False Booking on Travel Guru

Address:

Bangalore, Karnataka

Hi,
I tried to book resort "The Windflower Resort and Spa, Coorg using Travel Guru for the date 22nd Jan.When I went to trip adviser, I saw that I am getting this resort on travel guru for around Rs. 8000 but that is non refundable.I clicked on the travel guru and made the booking.When the invoice got generated, hotel booking was made for Bandipur not Coorg.I was really surprised and called the help desk.They said booking is confirmed and it is non refundable and they will not change it.Some how I got convinced after seeing the pic on Travel guru, the greenery shown for the resort and all situated at bandipur.But when I visited their it was a dry forest and small huts was created in between the forest.No television, Cannot walk in night, on the name of Bonfire there was 2 wood logs kept.It was not at all a family destination to stay with Kids.I could not even stay for even 1 hour and came back.I talked to hotel in charge for my cancellation and refund they said they cannot refund it back.I am feeling very cheated now.
When i explained them about their problem in site they rectified that but did not consider anything for my booking.

Please help me in getting my money back.

Thanks,
Vaibhav Agrawal